Service Organizations

To maintain and grow their relevance with customers and stakeholders, service organizations must maintain quality, deliver on their mission and brand objectives, control costs and drive innovation. Service providers include utility companies; hospitality, travel and gaming organizations; and nonprofits and charitable organizations.

No matter what their sector, service providers face similar circumstances. They seek solutions that help them:

• Control operational and labor costs
• Reduce supply costs
• Ensure employee and customer safety
• Protect brand identity
• Deliver critical communications such as scheduled billing and statements
• Create target marketing to deliver relevant one-to-one communication to customers and donors

Managed print and marketing programs for service organizations

WorkflowOne's managed print and promotional solutions have addressed challenges faced by utility companies; hospitality, travel and gaming organizations; and nonprofits and charitable organizations nationwide. WorkflowOne delivers results by applying our deep experience and strong capabilities in these areas:

• Expense reduction – by leveraging our fast purchasing power and consolidated spend
• Efficiency and speed-to-market – by maintaining a national footprint of facilities and certified trade partners
• Revenue growth and cross-selling – by creating integrated campaigns and providing continuous targeting, measurement and improvement
• Risk mitigation – by using proprietary systems and processes

Signage programs, customer billing statements, loyalty programs, branded merchandise and more

Service providers benefit from our solutions in these areas:

• Forms and labels critical to operational processes
• Sales flyers and marketing collateral
• Brand signage, way-finding systems, banners and other signage programs for awareness, promotion, direction, safety and labeling
• Business documents, forms, labels and jumbo paper roll products to support business processes and communication operations
• Customer billing statements and critical communications through print-and-mail solutions and electronic bill presentment
• Promotional products and branded merchandise (apparel, gifts and more) for:
  • Customer, donor or employee recognition or appreciation
  • Events, trade shows, fundraisers and golf outings
• Customer loyalty programs and supplies
• Donor loyalty programs and supplies
• Target marketing messages that deliver relevant content to individual customers and are integrated across multiple media to drive higher response and customer engagement:
  • Direct mail campaigns
  • E-mail campaigns
  • Social media campaigns
  • Websites (landing pages and personalized URLs, or PURLs)
  • Quick response (QR) codes

To learn how WorkflowOne's wide array of solutions can help you maintain quality, control costs and drive innovation, schedule a call today.

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