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Healthcare Communications

Drive Engagement

Connect with patients, providers, and staff via effective branding, promotional marketing, and critical communications. Marketing and branding. Patient experience. Physician relations. Staff alignment.

Improve the efficiency and effectiveness of marketing communications. Contact sales.

Patient Communication Board – an Idea Spark…

Enhancing the patient experience and patient engagement are central to our mission. So when a client asked us to create a communication tool to support hourly rounding, we said, “Yes!” Now nurses are regularly connecting with their patients in more meaningful ways.

See How to Spark an Idea

Managing a Brand through Change

OSF HealthCare was experiencing rapid growth with the addition of new programs, services and physician practices to an already complex integrated healthcare network with more than 100 locations. Brand management had become more challenging. The OSF marketing team turned to us.

Read Their Story

Engaging Patients: Join the Conversation

Patient engagement is central to improving patient care. That’s why we’ve partnered with great people and organizations to launch blog. 

Come to Learn, Share, Connect

Marketing, Communication and Education Solutions


  • Desktop software for communication management
  • Brand management and conversion services
  • Health plan member communications
  • Translation services
  • Digital direct marketing services
  • Print production, kitting and fulfillment
  • Promotional product services


  • Attract patients –  more of the right patients
  • Build and maintain a strong brand
  • Enhance patient engagement and their experience
  • Improve loyalty of your stakeholders
  • Enhance alignment of staff and physicians
  • Standardize communications across the continuum of care
  • Improve time-to-market and ROI

Empowering People Across The Ecosystem

As healthcare becomes a “team sport,” Taylor Healthcare is on a mission to transform communications across the ecosystem. We understand the power of collaboration in improving care and population health. That’s why we are focused on developing solutions to enhance the continuity of care and engage people more fully in managing their health.

Acute Care

Long-Term Care

Managed Care

“It’s no longer about working harder, it’s about working smarter, and SMARTworks helps us do that.”
Lynn Woller Corporate Manager of Marketing and Communications, OSF HealthCare